Privacy Policy

Fort Wayne Concrete Estimates (“we,” “us”) is an independent referral service that connects homeowners with independent local concrete contractors. This policy explains what information we collect on this website and by phone, why, and who we share it with.

What we collect

Estimate request form: your name, phone number, email (if you give it), ZIP code, project type, approximate size, timeline, any project details you type, and your consent to share the request.
Phone calls: if call tracking is turned on, the calling number, date, time, duration, and the page you called from. Calls may be recorded for quality and lead-tracking purposes, and you’ll hear a notice at the start of any recorded call.
Analytics: we use Google Analytics 4 to understand how the site is used, such as pages visited, approximate location (city level), device and browser type, and whether a form was submitted or a phone link tapped. Google Analytics uses cookies or similar technology.
Technical logs: our hosting provider (Netlify) processes standard server data such as IP address and browser type to deliver and protect the site.

We don’t ask for payment information, Social Security numbers, or other sensitive data, and you shouldn’t include them in the details box.

Why we collect it

To pass your request to a participating contractor so they can respond to it.
To confirm requests are genuine and filter out spam.
To keep a record of requests and calls for tracking how the service performs.
To improve the website.

A participating contractor: your request details are shared with a participating local concrete contractor for the purpose of responding to your request. That contractor is an independent business with its own privacy practices.
Service providers that run the site for us: Netlify (hosting and form handling), Google (analytics), and, if enabled, a call-tracking provider. They process data on our behalf.
When required by law, or to protect our rights or someone’s safety.

We don’t sell your information. We don’t share it with marketers, and we don’t send text messages.

How long we keep it

We keep estimate requests and call records for up to 24 months so we can track leads and answer questions about past requests, then delete them. Analytics data is kept according to the retention settings in Google Analytics.

Your choices and deletion requests

You can ask us to tell you what information we have about you, correct it, or delete it. To make a request, use the request form and write “privacy request” in the project details box . We may need to confirm your identity first. Deleting your information from our records doesn’t delete it from a contractor’s records if it was already shared; contact that contractor directly as well.

You can limit analytics cookies through your browser settings or Google’s opt-out browser add-on.

Do Not Track

This site does not currently respond to browser “Do Not Track” signals.

Children

This site is meant for adults arranging home projects. We don’t knowingly collect information from children under 13.

Changes to this policy

If we change this policy, we’ll update the effective date above.

Contact

Questions about privacy: use the request form and write “privacy request” in the project details box .